The following types of content are not allowed to be shared on pixeldrain. They will be removed when reported.
Copyright violation - Works which are shared without permission from the copyright holder. For copyright reports we need a formal DMCA takedown request originating from the copyright holder or a representative. See the chapter E-Mail reporting rules below. When sending a copyright infringement notice to our abuse address, please state clearly that it is a copyright infringement notice so that we can properly detect the type of report. Using words like “theft” or “stolen” won’t be detected because they are too vague.
Abuse of minors - Videos, images or audio fragments depicting abuse or inappropriate touching of minors will be removed. Users uploading this type of content will receive a permanent account and IP address ban.
Zoophilia - Videos, images or audio depicting abuse or inappropriate touching of animals.
Terrorism - Videos, images or audio fragments which promote and glorify acts of terrorism. This category is only for material which promotes terrorism. Material which shows terrorism (torture, murder) should be reported under the gore category.
Gore - Graphic and shocking videos or images depicting severe harm to humans (or animals).
Malware and computer viruses - Software programs designed to cause harm to computer systems. Please attach some proof that the file actually contains malware, like a VirusTotal scan result. If no proof is provided then we will assume the report is invalid.
Doxing - Publishing private information about individuals or organisations. This includes publicly sharing address information, ID scans or login credentials which are not supposed to be public. Please read about what doxing really means before filing a report in this category. If the file is content that you produce and sell, then it does not fall under the doxing category. In that case you should file a copyright claim.
Revenge porn - The distribution of sexually explicit images or videos of individuals without their consent. This category does not apply for material which is sold online for money. In that case you should file a copyright claim. Please read about what revenge porn really means before filing a report in this category.
Violating these rules will result in your IP address being banned from uploading to pixeldrain.
If you have found content which falls in any of these categories on pixeldrain please report it by sending an e-mail to abuse@pixeldrain.com. Please state clearly in which category the content falls, and don’t forget to include a link to the content itself in the e-mail. When reporting links through e-mail pay attention to the rules described below.
Pixeldrain’s abuse handling process has been largely automated. Messages sent to abuse@pixeldrain.com are automatically scanned for pixeldrain links and processed. The first report we receive from a sender is manually reviewed. If the report is approved then your e-mail address will be added to our whitelist and all following messages are processed automatically. For this to work efficiently we have to set some requirements on the mails we receive:
Messages are categorized based on their contents. Make sure the report contains a description of the type of content and that it mentions one of the abuse categories listed above. The abuse mailbox only accepts reports written in English.
Do not add attachments to your e-mail reports. Only the e-mail body is checked for download links. The message scanning system will not check your attachments, download links within the attached files are not detected.
Do not obfuscate the pixeldrain links. The reported download links need to be complete and valid.
The e-mail must include a Message-ID header. The Message-ID is used to reference messages in our system, mails without a Message-ID are not processed.
The abuse system uses e-mail addresses for authentication so we need to be wary of message spoofing. To combat this we require both DKIM and SPF validation before we can accept e-mails. If either of these checks fail we assume the message was spoofed and it goes straight to the spambox. If your message is vulnerable to spoofing then the bot will not reply to your message because we don’t want to send e-mails to spoofed addresses.
Only send abuse reports to abuse@pixeldrain.com. Messages sent to any other e-mail address are ignored.
Do not repeatedly send reports about files which have already been removed in the past. We will block your e-mail address if this happens.
If your abuse report is rejected for one of the above reasons then you will receive a reply with instructions on how to fix it.
Fornaxian Technologies cannot be held liable for any illegal or copyrighted material that’s uploaded by the users of this application under the Online Copyright Infringement Liability Limitation Act ยง 512(c) in the USA and the Electronic Commerce Directive 2000 Article 14 in the EU.